Your Home Town Music Store.

Shipping & Returns

Crocodile Music Store Shipping Policy

Our shipping policy is quite simple. Most items qualify for free ground shipping in the continental US. Other shipping options such as next day or second day are available and are calculated using the built in shipping calculator that our web site provides.

sorry:    NO INTERNATIONAL SHIPPING

Crocodile Music Store Return Policy

Our return policy is quite simple. I value each customer as a person not a sale, therefore it is important to me that your experience with our store exceeds your expectations,

We have a 21 day NO QUESTIONS ASKED POLICY.

If you are not completely satisfied with your purchase you have 21 days from the date we ship your item to have it returned to our store. Return shipping costs are the responsibility of the purchaser. In other words, it must be back to our store within 21 days of the day we ship it. A return authorization must accompany all returns. Please phone or email as soon as possible for a return authorization. A return authorization will be faxed or emailed to you. Your full purchase price will be credited back to your credit card for amounts up to $500.00. For purchases greater than $500.00 the remaining credit will be issued in the form of a gift certificate valid for one year from date of issue.

All items are carefully inspected and packed. Items damaged in shipping are the resposibility of the shipping company. Please phone or email Crocodile Music as soon as possible if any items are damaged in shipping so we can contact the shipping company.

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